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Job Req ID:  4151

Job Title:  Systems Engineer

All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS), is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment.

With over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company.

Please join us in our exciting growth and pursue a rewarding career with All Covered!

Position Objective

All Covered currently has an exciting opportunity for a Systems Engineer to work on site with our customers in the Bay!

The primary focus of the Systems Engineer position is to ensure that our customers' infrastructure environments are functioning as optimally as possible.  This requires superior hands on technical knowledge and support of network, server, desktop, security, cloud and other infrastructure related issues for our managed services customers.  Our Systems Engineers are on-site with our customers providing solutions for each unique infrastructure environment.   Our goal is to successfully manage our customers’ IT so they can focus on running their business.


Essential Job Functions

  • Diagnose and remedy network, hardware, software, server and peripheral product issues to enhance efficiency, reliability and performance
  • Install and configure new computers and perform routine computer maintenance as needed
  • Perform upgrades, implementations, configurations and design as well as other projects at customer sites
  • Ability to work independently and travel to customer locations
  • Willing to continuously learn new technologies and attend training courses
  • Work with other Engineers on the team for mutual knowledge sharing
  • Produce up-to-date records and guidebooks of clients’ networks as they grow
  • Document customer tickets in system and account for billable time
Competencies (Knowledge, Skills and Abilities)
  • Proven network analysis and diagnostic skills, ability to implement quick and effective solutions to network problems, and escalate issues when necessary.
  • Advanced knowledge of Microsoft Office applications.
  • Proven dedication to enabling continuous operations.
  • Proven ability to operate productively in a virtual office environment, delivering reliable follow-up and using off-site connectivity and wireless communications tools.
  • Successful at working in a team culture.
  • Excellent verbal and written communication skills.
  • Possess valid and clear drivers’ license.
Experience, Educational Reqts and Certifications
  • 3-5 years experience in network administration.
  • 2-4 years desktop administration.
  • 3-5 years operating systems experience (Windows, Mac, Unix, and/or Linux)
  • 3-5 years Exchange
  • At least one of the following industry certifications is preferred:
    • MCTS/MCP Server 2008 or above
    • MCTS/MCP Exchange 2007 or above
    • CompTIA Server+
    • Cisco Certified Network Administrator (CCNA)
    • Apple Certified Technical Coordinator (ACTC)

Konica Minolta Offers: 

  • Competitive salary
  • Outstanding benefits package (including medical, dental, vision, life insurance)
  • 401(k) plan with matching company contribution
  • Generous holiday and paid time off schedules
  • Tuition Reimbursement Program
  • Ongoing professional development training

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland