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Job Req ID:  6185

Job Title:  Account Solutions Analyst

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America’s Best Large Employers, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

Position Objective

Due to the current circumstances brought about by the Covid-19 outbreak, this position does not yet have a start date. However given the importance of the role, we will continue to actively interview candidates during this time, with the intention of completing the hiring process and extending an offer as soon as we are able to do so. Initial interviews will be over the phone and/or video. 


Konica Minolta currently has an exciting opportunity for an Account Solutions Analyst! 

The Account Solution Analyst (ASA) provides strategic pre/post sales activities designed to enhance the Managed Print services offering and drive revenue growth. The ASA is the local subject matter expert relative to the Managed Print Service strategy within Konica Minolta Business Solutions - Direct division. The ASA supports and partners with branch Sales, Service, and Engagement teams to promote and support Managed Print Services and fleet optimization opportunities.

Essential Job Functions
  • The Account Solution Analyst (ASA) reports directly to the Account Solutions Manager (ASM) for weekly activities. ASM provides: direction, support, focus and training.
  • Collaborate with the Branch Sales, Business Solutions Consultants, Enterprise Solution Consultants, and Enterprise Engagement team to drive overall revenue targets for Managed Print Services.
  • Perform monthly/quarterly account tracking, to drive improvements, through the utilization of the Target Account List (TAL).
  • Coordinate key resources to accomplish Regional, Market, and program goals.
  • Provide training to sales teams on Managed Print Service sales, support processes and best practices.
  • Drive activities related to the Managed Print Services; sales process, presentation development, data analysis, recommendations, proposal development, program deployment and ongoing account maintenance.
  • Grow market penetration utilizing program tools to identify additional Managed Print Services opportunities, optimization, and workflow improvements through solution implementations.
  • Coordinates and participates with KMBS Global Client Services on resolution to contracted device reporting and data collection service issues.
  • Works with the Account Solutions Manager (ASM) and field resources on Managed Print program
  • Assist in identifying hardware, solution and service strategies and opportunities to meet accounts ongoing and future needs.
  • Execute regular Managed Print program administrative updates using IBP, SAP, and other toolsets.
  • Drive opportunities and optimization through the Periodic Account Review process (PAR).
  • Strong written and verbal communication skills.
  • Strong Business Analysis Skills.
  • Must be able to multi-task effectively.
  • Attend training classes to remain current with the most recent technology.
  • Pass certification tests to enhance career path.
  • Knowledge of industry hardware, services and solutions.
Competencies (Knowledge, Skills and Abilities)
  • Proficient in the Microsoft Office Suite (Excel and Powerpoint)
Experience, Educational Reqts and Certifications
  • 5 years experience in related field(s) of: Product Management, Facilities/Fleet Management, Managed Print Services, Project Management, Business Analysis or other, with a track record of meeting/exceeding expectations.
  • Candidate must have 3-5 years technical sales/project management experience preferred with a track record of working in a regional position or similar while achieving expectations.
  • 4-year college degree preferred. Related business and technology certification is a plus.

Konica Minolta Offers:  

  • Outstanding benefits package (including medical, dental, vision, life insurance)
  • 401(k) plan with matching company contribution
  • Generous holiday and paid time off schedules
  • Tuition Assistance Program
  • Employee Referral Bonus Program
  • Ongoing professional development training
  • Visible, exciting work supporting sales of cutting edge technology and workflow solutions.

Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.