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Job Req ID:  5502

Job Title:  Admin Support Specialist

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America’s Best Large Employers, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

Position Objective

Konica Minolta currently has an exciting opportunity for an Admin Support Specialist!

Due to the current circumstances brought about by the Covid-19 outbreak, this position does not yet have a start date. However given the importance of the role, we will continue to actively interview candidates during this time, with the intention of completing the hiring process and extending an offer as soon as we are able to do so. Initial interviews will be over the phone and/or video. 

Essential Job Functions
  • Process sales orders and update sales order management systems
  • Process invoices and credits for sales orders and projects
  • Process internal credit approvals and lease approvals
  • Maintain internal database systems
  • Provide support to SymQuest Sales Representatives
  • Provide client support as it relates to billing and contract questions/rates
  • Produce client facing reports
  • Manage Lease portfolio
  • Coordinate and negotiate third party implementations
  • Scanning (imaging) of all deal paperwork to virtual file cabinets Month End Reporting and processes
  • Managing email boxes to ensure timely responses to internal and external customers
  • Criteria Measurement:
    • Maintain quality billing metrics
    • Respond to new orders within 2 business hour
    • Invoice deals and projects within 1 business day of receiving appropriate paperwork
    • Provide Sales Representatives with relevant data within 1 business day of their request
  • Essential Activities:
    • Managing sales orders and projects from entry to invoicing – 50%
    • New Lease creation/maintenance of lease portfolio – 25%
    • Manage email inbox to ensure timely response to internal and external clients – 25%
Competencies (Knowledge, Skills and Abilities)
  • Detail oriented
  • Self motivated
  • Positive attitude
  • Must work well in a team
  • Must have integrity and trust
  • Customer focused {internal and external)
  • Effective at organizing
  • Effective time management
  • Ability to work in a fast paced environment
  • Ability to handle multiple tasks and meet department standards
  • Strong PC skills; experience producing reports and validating data required
  • Enjoys working with clients (internal and external)
  • Strong communication skills
  • Enjoys working with numbers
Experience, Educational Reqts and Certifications
  • College Degree, equivalent work experience

Konica Minolta Offers:  

  • Outstanding benefits package (including medical, dental, vision, life insurance)
  • 401(k) plan with matching company contribution
  • Generous holiday and paid time off schedules
  • Tuition Assistance Program
  • Employee Referral Bonus Program
  • Ongoing professional development training
  • Visible, exciting work supporting sales of cutting edge technology and workflow solutions.

Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.