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Job Req ID:  2853

Job Title:  Director, Security Services

All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS), is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment.

With over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company.

Please join us in our exciting growth and pursue a rewarding career with All Covered!

Position Objective

The Director Security Services assists the Practice Director Security Services with the development and execution of cloud, managed service and professional service solutions for the security services and related sectors ensuring compliant practices and solutions that align with All Covered business objectives. Provides leadership and oversight for all client facing professional security services programs. The Director Security Services will achieve this through directing a dedicated team consisting of service delivery, consultant and analyst resources and by leveraging a nationwide cross functional team from All Covered and its parent company, Konica Minolta Business Solutions (KMBS). 

Essential Job Functions

  • Lead, develop and manage SOC Manager(s), Cyber Security Analyst(s), Project Manager(s) and customer support specialists in support of their work and career. Ensure alignment of goals and objectives to overall strategy and goals of All Covered Security Services.
  • Enhance and maintain cyber security programs and services.
  • Quality assurance of customer reporting to assure alignment of service offerings with delivered results.
  • Assure services provided to regulated clients align with compliance standards of the industries those services are serving.
  • Align professional services practice and deliverables as well as supporting managed technology solutions to prevailing industry specific guidance (FFIEC, SEC, SOX etc.) and general technology standards (NIST, ISO).
  • Provides subject matter expertise for internal organizations as related to security service technology compliance.
  • Provides direct support to clients as needed for Advisory Briefings, Board Meetings and Steering Committees.
  • Ensures consistent professional service practice execution for Security services clients nationwide and collaborates with global leadership to ensure alignment with corporate and divisional compliance initiatives.
  • Ensure proper staffing and skills for cyber security services resources.
  • Enhance and develop security practice in support of existing and emerging security service client needs.
  • Maintain knowledge of new and trending threats to provide customer notification and guidance.
  • Maintain industry-related Security and Compliance Certifications including strong understanding of IT Regulations for the Security Industry.
  • Standardize and evangelize the best practice approach for security services offerings across All Covered and KMS markets.
  • Collaborate with technology leadership to ensure existing and planned technology solutions align with professional service practices and deliverables.
  • Interface with client community leaders and industry forums to identify emerging service needs and trends. Provide guidance to All Covered executive leadership and determine appropriate strategy, targets and resources.
  • Manage and ensure delivery of necessary security service and project deliverables.
  • Develop and leverage key relationships with compliance and legal stakeholders across All Covered and Konica Minolta to ensure direction, alignment and consistency.
  • Monitor, track and report on annual training requirements.

Competencies (Knowledge, Skills and Abilities)

  • Experience performing security assessments and developing consulting deliverables
  • Basic knowledge in security industry regulations/standards/frameworks (PCI DSS, HIPAA, etc) and compliance frameworks (NIST, ISO 27002, CobiT, etc)
  • Experience in helping to formulate security roadmaps to bridge existing gaps
  • Willingness to pursue additional certifications as required
  • Ability to multi-task and manage multiple priorities
  • Ability to deal with changing priorities to complete tasks in a short period of time
  • Exceptional organizational and time management skills
  • Executive-level presentation skills delivering effective presentations to clients
  • Solid commitment to customer service with good initiative and follow-through
  • Comfortable interacting at all levels within an organization
  • Superior writing, communication and documentation skills
  • Strong business acumen and a drive toward business growth
  • Discipline to work remotely and communicate clearly
  • Ability to travel


Experience, Educational Reqts and Certifications

  • BA or BS degree or equivalent combination of relevant education and experience
  • 10+ years’ experience in the information security field
  • At least 3 years’ experience with information security governance, risk and/or compliance functions
  • Possess one or more of the following certifications: CISSP, CSFA, CHFI, CEH, CCSP, CFE, or other security and compliance certifications

Konica Minolta Offers: 

  • Competitive salary
  • Outstanding benefits package (including medical, dental, vision, life insurance)
  • 401(k) plan with matching company contribution
  • Generous holiday and paid time off schedules
  • Tuition Reimbursement Program
  • Ongoing professional development training

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Nearest Major Market: Troy
Nearest Secondary Market: Detroit

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