Share this Job
Job Req ID:  2930

Job Title:  ECM Production Technician

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America’s Best Large Employers, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

Position Objective

Konica Minolta currently has an exciting opportunity for an ECM Production Technician!


The ECM Production Technician is responsible for accurate preparation, batching and scanning of client documents.

Essential Job Functions

If performing document preparation, the following duties apply:

  • Log in and out of the Box Tracking System.
  • Remove all staples, clips, post it notes, etc. from documents to be processed.
  • Repair any torn documents with tape.
  • Accurately and legibly copy info from folders.
  • Determine if a document needs copying (e.g. severely wrinkled or torn beyond repair).
  • Insert a separator sheet and/or copy in the correct place.
  • Determine the document type and then which separator sheet group it falls under; some jobs have multiple document types and use multiple separator sheets within a folder, so the process of determining what goes where must be performed several times within one folder.
  • Keep all documents in the exact order as received.
  • Be sure all documents are facing front and right side up.
  • Check lists against files in the box.
  • vKeep track of the hours spent on each job for weekly billing sheets.
  • Reassembly.
  • Remove separator sheets after documents have been scanned and staple or clip back together in their original order; also put back any plastic binding that was removed in the preparation process and return it to its original order.
  • Performs other duties as assigned.


If creating batches and conducting scanning of documents, the following duties apply:

  • Log in and out of the Box Tracking System.
  • Choose the batch class and create a batch (if scanned under a wrong batch class, the job must be deleted and rescanned).
  • Create a profile for each batch class.
  • Log each batch completed onto the billing sheet with a record count.
  • Ensure the correct DPI for each batch class is used.
  • Scan as duplex unless otherwise indicated on the billing sheet.
  • Initial each box when completed for quality control purposes.
  • The billing sheet must be filled out correctly.
  • Watch the monitor as papers are going through the scanner.
  • After the batch is scanned, check each page on the monitor and make adjustments for pages that are crooked, have folds in them, or are not clear and rescan the page (pages should look exactly like the original hard copy).
  • If a double feed is experienced, stop scanning, replace the page, and insert the second page.
  • After each batch is completed, fill out the billing sheet.
  • Responsible for cleaning any assigned scanners (glass, rollers, loose papers, etc.).
  • Performs other duties as assigned.

Competencies (Knowledge, Skills and Abilities)

  • Requires the ability to read and write basic English.
  • Ability to retain and accurately follow detailed verbal and/or written instructions.
  • Ability to operate a copy machine, as assigned.

Experience, Educational Reqts and Certifications


Konica Minolta Offers:  


  • Outstanding benefits package (including medical, dental, vision, life insurance)
  • 401(k) plan with matching company contribution
  • Generous holiday and paid time off schedules
  • Tuition Assistance Program
  • Employee Referral Bonus Program
  • Ongoing professional development training
  • Visible, exciting work supporting sales of cutting edge technology and workflow solutions.


Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™


Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island

Find similar jobs: