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Customer Service Jobs at Konica Minolta

Found 24 Customer Service jobs at Konica Minolta

Support Specialist II

Location:
Stafford, VA 22554
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12522
Konica Minolta currently has an exciting opportunity for a Support Specialist II! The objective of the Support Specialist II (SS-II) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients. The Support …

GSD Account Specialist

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12623
Konica Minolta currently has an exciting opportunity for a GSD Account Specialist! Provide an exceptional service experience when handling incoming customer requests Determine nature of customer request and provide the appropriate support or escalation Handle additional dedicated and non-dedicated customer requests as needed Interact with external systems per customer requirements …

GSD Account Specialist

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12622
Konica Minolta currently has an exciting opportunity for a GSD Account Specialist! Provide an exceptional service experience when handling incoming customer requests Determine nature of customer request and provide the appropriate support or escalation Handle additional dedicated and non-dedicated customer requests as needed Interact with external systems per customer requirements …

GSD Account Specialist

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12621
Konica Minolta currently has an exciting opportunity for a GSD Account Specialist! Provide an exceptional service experience when handling incoming customer requests Determine nature of customer request and provide the appropriate support or escalation Handle additional dedicated and non-dedicated customer requests as needed Interact with external systems per customer requirements …

Client Ops Representative

Location:
Madison Heights, MI 48071
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12591
All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS) , is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment. With …

Client Ops Representative

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12590
All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS) , is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment. With …

Sr. Customer Suppt Rep

Location:
Miami, FL 33101
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12670
Konica Minolta currently has an exciting opportunity for a Senior Customer Support Representative! This position reports directly to the Branch Manager or Market Vice-President for weekly activities with a dotted-line relationship to the Regional Sales Development Manager. Essential Job Functions Identify and schedule the necessary resources needed to properly address …

Support Specialist II

Location:
Cordova, TN 38016
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12523
Konica Minolta currently has an exciting opportunity for a Support Specialist II! The objective of the Support Specialist II (SS-II) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients. The Support …

Enterprise Customer Onboarding Specialist

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12616
The Enterprise Customer Onboarding Specialist is responsible for consulting with our largest customers to transition the management of their IT service, or services, to Konica Minolta All Covered. This position helps to set the foundation of the client’s relationship with Konica Minolta and provides the appropriate functional teams within Konica …

GSD Ops Specialist

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12624
Konica Minolta currently has an exciting opportunity for a GSD Ops Specialist! Provide an exceptional customer experience by handling complex requests both internal and external quickly and efficiently Deals with more advanced requests, projects and special customer scenarios that require cross-functional coordination, analysis and problem solving Handles escalation from others …

Enterprise Customer Onboarding Specialist

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12615
The Enterprise Customer Onboarding Specialist is responsible for consulting with our largest customers to transition the management of their IT service, or services, to Konica Minolta All Covered. This position helps to set the foundation of the client’s relationship with Konica Minolta and provides the appropriate functional teams within Konica …

Scheduling Coordinator

Location:
Ramsey, NJ 07446
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12413
Coordinates/schedules Equipment deliveries/pickups/moves with customer and carrier and coordinates install/deinstall of equipment for technician. Edits moves, as well as, Edits/Creates RMAs which requires basic understanding of customer’s Master Agreement in some scenarios. Maintains monthly reports (znew bill due, rma, demo/rental) to current status. Hours are 11:30am-8pm EST Essential Job Functions …

IIM Help Desk Support Specialist Onbase (REMOTE)

Location:
Tucson, AZ 85711
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
11833
Konica Minolta currently has an exciting opportunity for an ECM Help Desk Support Specialist Onbase! This is a REMOTE (work from home) position! Nationwide Opening The ECM Help Desk Support Specialist provides first-line support for clients within the timelines set forth in the Master Services Agreements, assisting with general troubleshooting, …

Customer Support Associate

Location:
Oldsmar, FL 34677
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12249
Konica Minolta currently has an exciting opportunity for a GSD Support Associate! Provide an exceptional service experience when handling incoming customer requests Determine the reason for the request and, if necessary, route to applicable functions For service issues, perform basic triage to determine the best course for resolution and/or escalate …

IIM Help Desk Support Specialist Onbase (REMOTE)

Location:
Cleveland, OH 44101
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
11903
Konica Minolta currently has an exciting opportunity for an ECM Help Desk Support Specialist Onbase! This is a REMOTE (work from home) position! Nationwide Opening The ECM Help Desk Support Specialist provides first-line support for clients within the timelines set forth in the Master Services Agreements, assisting with general troubleshooting, …

Manager, RSC

Location:
Mt. Laurel, NJ
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12447
Konica Minolta currently has an exciting opportunity for a Manager, RSC! The objective of the Remote Support Center Manager is to ensure quality remote services are provided to thousands of clients across the Nation in a consistent and professional manner and in accordance with existing Standard Operating Procedures. The Remote …

Customer Support Associate

Location:
Oldsmar, FL 34677
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
11803
Konica Minolta currently has an exciting opportunity for a GSD Support Associate! In this role, you will be the first line of support for our Global Service clients and assist with their hardware and product questions and issue resolution. While learning about the suite of products offered to our global …

GSD Account Specialist

Location:
Oldsmar, FL 34677
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12372
Konica Minolta currently has an exciting opportunity for a GSD Account Specialist! Provide an exceptional service experience when handling incoming customer requests Determine nature of customer request and provide the appropriate support or escalation Handle additional dedicated and non-dedicated customer requests as needed Interact with external systems per customer requirements …

Mgr, Customer Success & Enablement

Location:
Ramsey, NJ 07446
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12068
The Manager, Customer Success & Enablement is responsible for creating a 360-degree view of our online customers and identifying critical engagement points that drive purchase and ongoing loyalty. You will lead voice of the consumer research to make recommendations for improving the on-site experience, the product portfolio and the supporting …

GCS RSC Workflow Coordinator

Location:
Phoenix, AZ 85001
Category:
Customer Service
Employment Type:
Full-time
Job Ref:
12393
Ideal candidate should possess an upbeat and enthusiastic personality capable of thriving in a fast-paced dynamic environment. Passionate about providing an outstanding support experience for our clients. We seek team members who are focused on providing world-class customer service, demonstrate attention to detail and understand ITIL principles. Job Summary: Applies …

ABOUT CUSTOMER SERVICE JOBS AT KONICA MINOLTA



Apply online for Customer Service Jobs at Konica Minolta. Join our highly skilled team of professionals focused on delivering superior quality service to each of our customers. At Konica Minolta, we take pride in our ability to provide the products and services necessary to drive innovation and make work possible from anywhere, at any time. From smart office technology and information management to cloud, mobility and IT services, our award-winning team helps companies from around the world move information faster, improve quality and productivity, enhance security, and facilitate the sharing of information.

Customer Service Jobs at Konica Minolta can include:

Customer Support Associate – Team members in these customer service jobs are responsible for assisting clients with their hardware and product questions in order to provide resolutions for their issues.

Customer Success Manager – Team members in these customer service jobs are responsible for owning the client journey during implementation and post-implementation. This process includes triaging client issues, maintaining strong partner relationships, ensuring adoption and stability, and working to create customer growth opportunities.

Manager, Customer Success and Enablement – Team members in these customer service jobs are responsible for managing the customer journey leading to online and subscription sales of Konica Minolta products and services. This customer management role consists of finding new customers, retaining existing customers, and expanding wallet share within those.

At Konica Minolta, you will work for an amazing technology company that was recently named to the Forbes list of Best-In-State Employers 2021. We are proud to provide our team members with wide-ranging growth opportunities, hands-on technical training, great benefits and talented passionate co-workers. Join Konica Minolta and help drive innovation as we transform the Workplace of the Future. Apply online for Customer Service Jobs today.
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