Strategic Account Manager - Offensive Security

Konica Minolta currently has an exciting opportunity for a Strategic Account Manager!

The Strategic Account Manager (SAM) is the primary relationship liaison between Depth Security and Depth Security’s client base. The SAM is responsible for the development of business relationships with new and existing Depth Security clients. They provide ongoing relationship management and educate clients on Depth Security’s service offering and capabilities.

The SAM must always engage clients in accordance with Depth Security core values. The SAM works closely with the project management team to ensure each client’s individual needs are being adequately and consistently addressed.

• Contact clients to review their business needs and ensure customer loyalty

• Takes ownership of customer issues and drives to resolution
• Accumulate new clients
• Pitch and educate clients on offensive security service offerings
• Qualify prospects
• Identify opportunities to increase customer profitability and drive company revenue
• Customer service and retention of existing clients
• Ability to communicate and comprehend positions and interests, manage conflict, develop alternatives
• Renew existing subscriptions
• Negotiate contracts
• Manage CRM and forecast revenue
• Overall responsibility for client communication
• Is viewed by client as an IT resource and business partner
• Attend and participate in industry events
• Client Satisfaction
• Educate clients on Depth Security’s service offerings
• Use all available resources to reach out to current clients to generate additional revenue
• Present and review proposals with clients
• Effectively communicate and interact with Depth Security team members

• The ability to effectively communicate complex technical issues to a wide audience, including those with limited or no technical knowledge.
• Ability to multi-task and manage multiple priorities
• Exceptional organizational and time management skills
• Strong business development, negotiation, and influencing skills
• Discover new project revenue from within managed services clients
• Solid commitment to sales and customer service with good initiative and follow-through
• Must be able to learn new concepts, applications, and technologies quickly
• Must be able to conduct calls and face to face meetings with customers daily
• Must be detail oriented and have strong planning skills
• Must be self-motivated and comfortable working with little to no direction
• Must have excellent interpersonal communication skills
• Excellent written, verbal, and formal presentation skills
• Strong understanding of offensive services and the ability to communicate benefits to potential clients and existing clients
• Confidence in showing ROI and business value in negotiations and communications with business and procurement stakeholders.
• A history of successful territory development and quota achievement.
• Value-focused growth mindset. Treat every touchpoint as a chance to create a positive experience for the customer and your team.
• Ability to develop and execute strategic account plans for each customer that identifies key stakeholder objectives, deliverables, and timelines to expand influence and revenue across the customer’s enterprise

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. 

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d’harmoniser les priorités transfrontalières et d’améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.